Website: https://shesgotbaggagenashville.com/
She’s Got Baggage is a luggage storage, pickup, and delivery service based in Nashville, Tennessee. Rather than a fixed locker location, the business operates on a concierge model: drivers collect a customer’s bags from a chosen spot, store them at a secured facility, and deliver them to another location at a scheduled time. The service is aimed at visitors who want to explore Nashville without carrying luggage between an early arrival, a hotel or Airbnb, and a later departure.
Services
The company provides luggage storage paired with pickup and delivery. Customers book online and are assigned a driver who picks up bags at a designated location, such as the airport, an Airbnb, or a restaurant, stores them at a secured and insured facility, and later delivers them to another chosen spot. Someone from the customer’s party must be present within a 15-minute window at pickup and delivery.
The base service has a minimum charge of $85, which covers storage of up to four bags plus pickup and delivery within three miles of Bridgestone Arena (501 Broadway, Nashville, TN 37203). The storage facility is climate-controlled and includes refrigerator access for perishable items such as breast milk, pastries, or frozen goods at no extra charge. The company also offers travel support such as luggage recommendations for dining, transportation assistance, and trip planning help. A late fee of $50 applies if a customer arrives more than 15 minutes past the scheduled appointment time.
About
According to the website, Katie became owner in May 2025 after serving as operations manager for the prior year. She describes the company’s growth in her own words: “What started out as additional income, has grown into a passion project of meeting new people and working with over 15 of our exceptional drivers!” The business states a customer-first philosophy, noting, “From start to finish our one and only goal is to make your time here in Nashville the best it possibly could be!” The team includes more than 15 drivers.
Location & Contact
She’s Got Baggage operates in Nashville, with its service area anchored within three miles of Bridgestone Arena downtown. The business can be reached by phone at (615) 630-9416 and by email at [email protected]. It is active on Instagram (@shesgotbaggagenashville) and Facebook (@shesgotbaggagenash). Booking is handled online through the website.
Additional Information
The company states it carries small business insurance and that its storage office is insured, noting, “Our insurance covers the bags the moment they enter the drivers’ vehicles.” Its cancellation policy offers a full refund for 48 or more hours notice, a refund minus a $50 booking fee for 24 to 48 hours notice, and no refund for same-day cancellations or no-shows. Same-day requests can be accommodated, though advance booking is preferred.
Profile compiled from the company’s official website (shesgotbaggagenashville.com).