Website: https://onecalltech.com/
One Call Technology is a family-owned managed telecom service provider headquartered in Franklin, Tennessee. The company supplies business phone systems and related communications services to organizations across Middle Tennessee. It describes itself as a “Managed Telecom Service Provider” and emphasizes local service delivered by what it calls “highly qualified technicians.” The business covers a range of voice, data, and infrastructure needs, from cloud-based phone systems to physical cabling, positioning itself as a single point of contact for business communications.
Services
One Call Technology offers cloud phone systems, cloud and managed services, data and internet services, premise-based phone systems, voice services, and cable installation and management. The company also provides structured wiring in both copper and fiber, along with telecom carrier management. It advertises hosted systems with stated 99.98% uptime and offers free phone bill reviews to prospective customers. The breadth of services spans the design, installation, and ongoing management of business communications infrastructure, including the underlying wiring that supports it.
About
One Call Technology is a family-owned and operated business based in Franklin, Tennessee. The company states that its senior staff collectively hold over 100 years of experience, and it lists core values of “Telecom Innovation, Unparalleled Customer Service, Creativity, and Vision.” According to the company, Kevin Burton, Chief Executive Advisor, founded his own phone system installation company in 1992, and the family-operated model described on the site has been in place for many years. The company’s technical staff hold certifications associated with Hubbell, Superior Essex, ESI, Nortel, ICON, ESNA, Allworx, BICSI, Panduit, and Corning, as well as fiber installation training for both multimode and single-mode systems.
Location & Contact
One Call Technology is located at 1912B Columbia Avenue, Franklin, TN 37064. The company can be reached by phone at (615) 656-1343 or (888) 585-8850, and an additional number, (615) 567-5533, also appears on the site. The general email address is [email protected]. Business hours are Monday through Friday from 8:30am to 4:30pm.
Additional Information
The company serves businesses throughout Middle Tennessee, including Nashville, Brentwood, Franklin, Spring Hill, Columbia, and Murfreesboro, with additional coverage referenced for Dickson, Goodlettsville, Clarksville, Lebanon, and Mount Juliet. Its website includes regional pages for areas such as Franklin, Brentwood, Spring Hill, Columbia, and Murfreesboro, along with a cloud billing portal, an about section, testimonials, and a blog.
As a managed telecom service provider, One Call Technology positions itself to handle both the equipment side of business communications and the carrier relationships behind them, offering services that range from cloud-hosted phone platforms to on-site premise-based systems. Its certified technicians and structured wiring capabilities in copper and fiber allow the company to address the physical infrastructure as well as the phone systems that run on it. The company’s offer of free phone bill reviews is presented as a way for prospective customers to evaluate their current telecom spending before deciding on a system. This combination of local coverage, technical certification, and managed services reflects how One Call Technology presents itself to Middle Tennessee business customers.
Profile compiled from the company’s official website (onecalltech.com).