Website: https://shopoakandwillow.com/
Oak & Willow is a home accessories and gift boutique based in Nashville, Tennessee. The store describes itself as “a store full of unique gifts” ranging from fine gifts to seasonal decor, with “something for every occasion.” It operates both a physical retail presence and an online shop, selling curated home decor, apparel, accessories, and gifts. The store also offers complimentary gift wrapping.
Products
Oak & Willow carries a broad range of home and lifestyle merchandise organized into several categories. Apparel and accessories include bags, jewelry, and eyewear. The artwork selection covers original art, prints, and figurines. The store also stocks baby products, furniture, and lighting such as lamps, lanterns, and sconces.
Home decor offerings include vases, trays, picture frames, pillows, and throws. The home fragrance category features candles, diffusers, and room sprays. Additional categories include kitchen accessories, seasonal decor, and tabletop items. The store sells gift cards and offers wedding registry services as well.
The wedding registry program lets couples create registry pages hosted on the Oak & Willow website, which visitors can browse and view directly. The store maintains both current and previously archived registries, displaying couple names and wedding dates. Some registries link out to the couple’s wedding website, such as a page on The Knot.
About
Oak & Willow is owned by Sandra Ellis and her daughter Aubrie Pittman. Sandra and her husband Scott have owned a photography business since 1991. Aubrie graduated from Lipscomb University with a business degree in May 2017, and after graduation her parents encouraged her to open a store. According to the store’s account, “after many months of debating, their dream became a reality,” leading to the opening of Oak & Willow.
Location & Contact
Oak & Willow is based in Nashville, Tennessee, and maintains a presence on Instagram and Facebook. Online orders are processed within 2 to 3 business days, with no shipping on weekends after 3:00 pm central or on holidays. The store ships to U.S. addresses, U.S. Territories, and APO, FPO, and DPO addresses using FedEx, UPS, and USPS, with charges calculated at checkout based on the customer’s address. Customers receive a shipment confirmation email with tracking numbers once an order ships, and tracking becomes active within 24 hours.
Additional Information
For returns, online purchases may be returned within 30 days of the purchase date for full credit, with the buyer responsible for return shipping. In-store returns are accepted within 14 days for full credit, after which store credit is offered. Seasonal items cannot be returned once the season or holiday has ended. If an order arrives damaged, the store will file a claim with the shipping carrier and send a replacement if one is in stock, or otherwise issue a full refund. Payment is accepted by credit card and PayPal, and the online store is powered by the Lightspeed e-commerce platform.
Profile compiled from the company’s official website (shopoakandwillow.com).