Website: https://ddnashville.com/
Dependable Delivery is a courier and delivery service based in Hermitage, Tennessee, serving the Nashville area. According to the company, “Our team believes in delivering dependable courier services for businesses and individuals in the Nashville area.” The business provides same-day and out-of-town delivery solutions and has been operating for more than 30 years. It distinguishes itself from third-party logistics providers, noting that all of its drivers are employees or independent contractors with direct local relationships rather than anonymous contractors sourced through load boards.
Services
Dependable Delivery offers a range of courier and freight services, including:
- Same-day and local deliveries
- Medical deliveries
- Out-of-town and regional service
- BNA air freight recovery and tendering
- Aircraft parts delivery
- Machine parts transport
- Small package courier services
For medical work, the company transports “lab samples transported (ambient, refrigerated, or frozen), surgical equipment, life saving medication, or even human organs,” along with “Exempt Human or Animal Specimens,” “Surgical Trays,” and “CT Equipment and Replacement Parts.” The company states that all drivers complete annual training covering medical specimen handling and HIPAA compliance, and that it can deliver medical equipment “anywhere within 12 hours of Nashville.”
For out-of-town shipments, the company states, “we have now delivered to over 40 states in our 30+ year history,” and favors single-person handling so that “one person handling your package from the pickup point to the delivery point.” For air freight, it notes that “All of our full-time drivers have undergone basic TSA training for air freight recoveries and tenders,” and that inbound freight can be “consigned to Dependable Delivery for immediate delivery to your designated location upon recovery from the airline.” Outbound air freight is handled “via contract with several national indirect air carriers.”
About
Dependable Delivery was founded in 1990 and has operated for more than 30 years. The company emphasizes that it is not a 3PL: orders are dispatched only to known drivers, with no use of load boards. Operations are described as paperless and contactless when possible, and all calls are answered locally by Nashville-based dispatchers. The company positions its model as best suited for customers who “primarily ship items from a small package, up to what will fit in a 12′ box truck, locally or regionally.”
Location & Contact
Dependable Delivery is located at 4215 Lebanon Pike, Hermitage, TN 37076. The company can be reached by phone at (615) 445-3711 and operates 24/7/365. Orders can be placed by phone with a major credit card, and invoice customers can use the online ordering portal at dwaybill.com/dependable with a customer number and password.
Additional Information
The company’s website includes pages for local deliveries, medical deliveries, out-of-town service, job openings, reviews, feedback, terms and conditions, and an HCPOD policy. Its around-the-clock availability and locally dispatched operations are presented as central to its service model.
Profile compiled from the company’s official website (ddnashville.com).