Gold Star Plumbing is a family-owned, husband-and-wife plumbing company based in La Vergne, Tennessee, serving residential and commercial customers across the Middle Tennessee region. Founded by Rocky Burrell, a licensed, bonded, and insured plumber, the company has served Middle Tennessee since 2018 and handles work ranging from routine repairs to full home repiping and tankless water heater installation. Operating across a 25-mile service radius that includes Nashville, La Vergne, Murfreesboro, Smyrna, and surrounding communities, Gold Star Plumbing positions itself as a local, owner-operated alternative to larger franchise plumbing companies, emphasizing same-day response, transparent pricing, and direct owner involvement on every job.
Services
Gold Star Plumbing provides a full range of plumbing services for homes and businesses across Middle Tennessee. Its service offerings include:
- Residential plumbing, including leaking pipes, drain problems, running toilets, fixture replacements, and full home repiping
- Commercial plumbing, including build-outs, backflow testing, grease traps, and commercial drain cleaning scheduled around business hours
- Water heater repair, replacement, and installation for both traditional and tankless units
- Tankless water heater repair and replacement
- Waterline repair and replacement
- Re-piping services
- Drain cleaning and sewer inspections
- 24/7 emergency plumbing for burst pipes, major leaks, and sewer backups, including nights and weekends
- Preventative maintenance, with scheduled inspections offered through Silver and Gold service plans
Customers can request service by phone or through the estimate form on the company website, after which Rocky or a team member typically responds the same day, followed by an on-site assessment and a clear price quoted before any work begins.
About
Gold Star Plumbing was established by owner Rocky Burrell, who brings more than 35 years of plumbing experience and remains directly involved in estimates, scheduling, and follow-up. The company highlights owner accessibility as a core part of its identity, noting that customers often reach Rocky himself by phone rather than a dispatch system. Gold Star reports a 4.9-star customer rating and emphasizes responsiveness, citing examples of after-hours emergency requests answered within minutes and resolved the following morning. The company states that its pricing frequently comes in below larger Nashville-area franchise plumbers, that it provides clear estimates before starting work, and that it does not add hidden fees or push unnecessary upgrades. Every job includes the manufacturer’s warranty on parts and a one-year labor warranty, with return visits at no additional cost if an issue arises within that period.
Location & Contact
Gold Star Plumbing is based in La Vergne, Tennessee.
- Address: La Vergne, TN 37086
- Main phone: (615) 290-9860
- Business hours: Monday–Friday, 8:00 a.m.–5:00 p.m.
- Weekend hours: Closed, with 24/7 emergency support available
- Social media: Facebook and Instagram
Service area: La Vergne, Nashville, Murfreesboro, Smyrna, Franklin, Hendersonville, Brentwood, Mount Juliet, Lebanon, Columbia, Spring Hill, Gallatin, Goodlettsville, Nolensville, and Antioch, within an approximately 25-mile radius of La Vergne.
Additional Information
Gold Star Plumbing offers free estimates and same-day response across its Middle Tennessee service area. The company organizes its work around residential and commercial service lines, water heater and tankless systems, waterline and re-piping work, drain cleaning, sewer inspections, and around-the-clock emergency support. It maintains Silver and Gold preventative maintenance plans for customers seeking scheduled inspections and routine care, and backs completed work with both manufacturer parts warranties and its own one-year labor warranty. The company maintains a blog covering regional plumbing topics such as sewer line problems, signs of failing pipes in older homes, and early warning signs of slow drains.