Website: https://williamsmedicalsupply.com/
Williams Medical Supply is a durable and home medical equipment provider based in Knoxville, Tennessee, supplying respiratory, mobility, communication, and ostomy products to patients and referring healthcare providers. The company describes its purpose with the phrase “Transforming Care. Elevating Lives.” and states that it specializes in providing “high-quality, cost-effective medical equipment solutions” intended to enhance the quality of life of the people it serves. Its product lines span several distinct categories of home medical and assistive equipment, and it supports referrals, online bill payment, and direct customer contact through its website.
Products
According to its website, Williams Medical Supply offers the following product categories:
- Sleep and respiratory products, including equipment associated with sleep apnea therapy.
- Speech and AAC products, Augmentative and Alternative Communication devices, also described as speech-generating devices.
- Power mobility chairs, supporting patients who require powered mobility assistance.
- Ostomy and urology supplies.
Within its sleep and respiratory line, the company describes CPAP therapy with “Many different mask options” and BIPAP therapy using bilevel positive airway pressure machines that “deliver two different levels of air pressure through a mask.” It offers a Remote Mask Fitting Service for existing CPAP users experiencing fit issues via phone or video consultation, and a PAP Resupply Program that provides automatic supply delivery so that patients “never run out of supplies.” The company also offers compliance and adherence support for patients using durable medical equipment (DME) therapy.
For its AAC line, Williams Medical Supply describes communication devices “that supplement or replace natural speech,” noting that “People of all ages can use AAC if they have trouble with speech or language skills.” Listed devices include the NUVO (iOS-based, 10.2-inch screen, 3.1 pounds), the INSPIRE (Windows-compatible, 10.2-inch screen, 4 pounds, with eye gaze capability available), and the INSPIRE XL (Windows-compatible, 14-inch screen, 5.5 pounds). The company states that it accepts most insurances, provides custom-built devices, and assists with “the paperwork process…to help make sure your custom device gets approved.” The site also lists a Resources section and provides online bill pay for customers managing their accounts.
About
The company presents itself as a provider focused on improving patient quality of life through medical equipment solutions. Williams Medical Supply states a commitment to accessibility, noting that “Williams Medical Supply and all of its programs and activities are accessible and usable by disabled persons.” The website indicates that its offices, restrooms, and parking are fully accessible and that communication aids are provided without charge. The company posts career opportunities through Indeed and makes a Notice of Privacy Rights available to customers. The website does not state a specific founding date or company history.
Location & Contact
- Address: 5410 Homberg Drive, Suite 16, Knoxville, TN 37919
- Phone: 888-211-2411
- Fax: 865-284-2727
- Email: [email protected]
- Hours: Monday through Thursday, 8:00 AM to 4:30 PM EST (closed 12:00 PM to 1:00 PM for lunch); closed Friday through Sunday.
Additional Information
Williams Medical Supply provides an online bill pay option for customer convenience. Career opportunities are listed through Indeed, and the company makes a Notice of Privacy Rights document available on its website. The company emphasizes that accessible facilities and communication aids are offered at no charge to disabled persons, reflecting an accessibility commitment stated directly on its site.
Profile compiled from the company’s official website (williamsmedicalsupply.com).